The plain-language fine print.

Sunward is coaching, not therapy, and not medical care

Sunward is a communication coaching and educational tool. It is not psychotherapy, counseling, medical care, or mental-health treatment, and it is not a substitute for any of them. Sunward does not diagnose, treat, or advise on any medical or mental-health condition. Nothing in the app, on this website, or in any Sunward content constitutes medical or mental-health advice. Always seek the advice of a qualified physician, therapist, or other licensed provider with any questions about your health, your child's health, or your family's wellbeing, and never disregard or delay professional advice because of something Sunward said.

Sol is an AI, not a person, and not a licensed professional

Sol, the voice inside Sunward, is an artificial-intelligence coach. Conversations with Sol are conversations with software. Sol is not a licensed therapist, counselor, physician, attorney, or clinician of any kind, and using Sunward does not create a therapist-patient, doctor-patient, attorney-client, or any other professional relationship. Like all AI, Sol can make mistakes, so use your own judgment, and rely on licensed professionals for professional decisions.

Check anything important

Sol can get facts and dates wrong. Check anything important, especially dates, names and anything from a court document, against the original. When Sol reads a document you add, compare the dates it found with the document itself before you plan around them.

Not legal advice

Some Sunward features read documents such as parenting plans and calendars to help you communicate. This is document assistance for communication purposes only. It is not legal advice, and Sunward is not a law firm. For legal questions about custody, parenting plans, or family law, consult a licensed attorney in your jurisdiction.

The quiz is for reflection, not a clinical assessment

The Sunward quiz is a self-reflection and personalization tool. It is not a diagnostic instrument, a clinical screening, or an evaluation of you, your child, or your relationship, and its results carry no clinical meaning.

About our “first” claim

We describe Sunward as the first AI coach built specifically for parent-child reconnection. Basis: as of July 2026, our market review found AI parenting-advice coaches and AI co-parent message tools, but no AI coaching product built for the specific work of reconnecting a parent with their own distant or estranged child. If that ever changes, we'll update our language, because being first matters less to us than being right.

Stories and results

The stories, quotes, and testimonials on this site, including our founding story, reflect individual experiences. Every family is different; results vary, and no outcome is promised or guaranteed. Reconnection depends on many factors outside any tool's control.

For adults

Sunward is designed for parents and caregivers and is intended for users 18 and older. It is built to support communication with your child. It is not a product for children to use.

Providers

For clinicians, court professionals, and organizations: Sunward works alongside professional care and never replaces it. Providers remain solely responsible for all clinical, legal, and professional decisions concerning their clients.

Questions about any of this? Contact us. We answer in plain language, because that's the whole point.